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FRIENDING INC. — SHIPPING POLICY

Last Updated: 12/11/2025

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This Shipping Policy applies to all orders placed through shop.friending.com and outlines how and when your order will be processed, shipped, and delivered. Friending Inc. ships exclusively within the United States.

For any questions regarding shipping, you may contact us at:
📧 shipping@friending.com

1. ORDER PROCESSING TIME

We work hard to prepare and ship your order as quickly as possible.
Most orders are processed and handed over to the carrier within:

✔ 1–3 business days (24–72 hours).

Once your order has shipped, you will receive an email containing a tracking number so you can follow your package’s delivery progress.

Please allow 24–72 hours after receiving the tracking number for carrier updates to appear.

2. SHIPPING ADDRESS CHANGES

If you need to update the shipping address for your order, please email us immediately at:

📧 shipping@friending.com

Include your:

  • full name

  • order number

  • updated address

Address changes can only be made before the order has shipped.
Once a package is in transit, we cannot modify the shipping destination.

3. SHIPPING METHODS, RATES & DELIVERY TIMES

Friending Inc. ships only within the United States.
Shipping costs are calculated during checkout based on order weight, size, and destination.

We currently offer the following shipping method:

Standard Tracked U.S. Shipping

Estimated delivery: 1–3 business days
Cost: Calculated at checkout (varies by order size & weight)

We aim to ensure fast and reliable delivery for all customers. Actual delivery times may vary based on carrier volume, weather, holidays, or other circumstances beyond our control.

4. ORDER TRACKING

Once your order has been shipped, you will receive a tracking link via email.

Tracking updates may take up to 72 hours to begin appearing, depending on the carrier.

5. SHIPPING LIMITATIONS

  • We currently ship only within the United States.

  • Friending Inc. does not ship to international addresses.

  • We do not ship to P.O. Boxes if the carrier does not support it.

6. DELAYS & DELIVERY ISSUES

While most orders arrive within the expected timeframe, delays can occasionally occur. Friending Inc. is not responsible for:

  • carrier delays

  • incorrect or incomplete addresses provided by the customer

  • lost or stolen packages after delivery confirmation

If you believe there is an issue with your shipment, please contact us at:
📧 shipping@friending.com

We will do our best to assist you.

7. QUESTIONS

For any shipping-related questions or concerns, contact our shipping support team:
📧 shipping@friending.com